Warehouse Admin Assistant I (Morning)

Key Responsibilities:

• Act as a liaison between Sales Representatives and the Warehouse team to ensure clear, accurate and timely communication
• Generate Proof of Delivery (POD), process sales orders, and generate invoices accurately and efficiently
• Coordinate outbound shipments with third-party carriers, including dispatching, scheduling pickups, and appointment bookings
• Receive and reconcile payments collected by drivers, ensuring timely handover to the Accounts Receivable team
• Provide professional customer service by responding to inquiries and resolving delivery, order, or shipment-related issues
• Monitor and track sales orders, pickup requests, and WMS transactions to ensure timely completion
• Maintain accurate records, files, and system data related to warehouse operations
• Support continuous improvement initiatives and assist with other administrative duties as assigned

Qualifications & Experience:

• High school diploma or equivalent required
• Previous administrative, customer service, or office support experience required
• Strong attention to detail with excellent organizational and time management skills
• Strong verbal and written communication skills
• Ability to prioritize multiple tasks and work effectively in a fast-paced environment
• Demonstrated adaptability and willingness to learn new systems and processes
• Ability to perform occasional physical tasks, including lifting up to 40 lbs

Assets/ Nice-to-Haves:

• Minimum 2 years of related experience in warehouse administration, logistics, shipping/receiving, or supply chain environments
• Experience using Microsoft Dynamics 365 and/or Körber WMS is considered an asset
• Proficiency in Mandarin Chinese or Cantonese is an asset
• Strong working knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook
• Understanding of workplace safety procedures and warehouse best practices

Working Hours:

• Full time, 40 hours per week
• Scheduled for any 8- hours between 5:00 AM – 3:00 PM, Monday to Friday

Compensation & Benefits:

• Expected Hourly Wage: $18.66 -$24.95
• Disclosure Statements: A candidate’s experience and knowledge may be factored into the pay a candidate receives for this position
• Comprehensive group benefits including Medical, Dental, and Life Insurance
• Paid vacation and statutory holidays in accordance with provincial employment standards
• Employee Family Assistance Program (EFAP)
• Deferred Profit-Sharing Plan (DPSP)

Apply Now:

If you meet the requirements above, please send us your resume by E-mail with the position you are applying for as the “Subject” to hr@thlfoods.com. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

The HR team can be reached through text message, WhatsApp or WeChat at 236-334-7369 for any inquiries. Please note that telephone calls will not be received through this number.

THL Gourmet Foods Inc. is committed to meeting the accessibility needs of persons with disabilities, if you need accommodation in relation to the materials or process to be used in the selection, please contact our Human Resources Department via email at hr@thlfoods.com.

Please also indicate where you learned about this employment opportunity.

At THL Gourmet Foods Inc., we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.