[招聘]全職技客戶經理 Full-time Account Manager

Aurora Scientific Corp. 是一家 PVD（物理氣相沉積）真空鍍膜服務和設備的業務提供商，正在尋找全職客戶經理職位的候選人。 這位經驗豐富、熱情的團隊成員將加入我們不斷擴大的團隊，協助透過創新為客戶提供服務。 候選人還應該享受技術挑戰，欣賞與人互動並提供卓越的客戶服務，並與支援工程團隊進行有效溝通。 薪酬可根據經驗和教育程度進行協商。

職位：客戶經理
期限/狀態：永久/全職
薪資：$39,520 - $50,000/年。 基於經驗加佣金
截止日期：職位填補時

義務與責任：
有上進心、精力充沛、組織良好、負責任的候選人將負責多種職責，但不限於以下內容：
• 作為針對客戶的任何及所有特定問題的主要聯絡人
• 代表公司建立並維持強大、持久的客戶關係
• 與公司其他團隊和部門合作，以實現績效目標、客戶需求並創造新機會
• 在BC和WA地區及時且準確地提貨和交付客戶的貨物，以滿足客戶的需求和目標
• 透過CRM系統和每週會議，向總經理和總監清晰地傳達和報告每週計劃的進度
• 產生每月銷售業績報告並追蹤業績
• 預測並追蹤關鍵客戶指標
• 協助參與公司的貿易活動以及推廣公司的產品和服務
• 協助制定和執行行銷策略
• 總經理指派的其他銷售相關職責

要求：
• 檢視客戶資料的分析能力
• 處理來自不同行業和背景的客戶和客戶的客戶服務經驗
• 解決問題的能力，幫助應對客戶的挑戰
• 具有同時管理多個帳戶的組織能力和對細節的關注
• 時間管理和多工處理能力，可在客戶帳戶之間輕鬆轉換
• 創建和設定銷售訂單的談判技巧
• 了解最常見和最新的行業最佳實踐
• 能夠在最少的監督下獨立工作
• 大專畢業生
• 擁有 5 級駕駛執照和加拿大護照
• 優秀的英語寫作、電話和演講技巧

我們感謝所有申請者的興趣； 但是，我們只會聯絡那些被選中參加面試的人。
請將履歷轉寄至：admin@aurorascicorp.com

Aurora Scientific Corp., a business provider of PVD (Physical Vapor Deposition) vacuum coating service and equipment, is looking for candidates to fill a full-time Account Manager position. The experienced and enthusiastic team player will join our expanding team to assist in serving customers with innovations. Candidate should also enjoy technical challenges, appreciate interacting with people and provide exceptional customer services, and communicate effectively with supporting engineering groups. Pay is negotiable based on experience and education.

Position:                   Account Manager

Term/Status:            Permanent/Full time

Salary:                      $39,520 - $50,000/yr. Based on experience plus commission

Closing Date:           When the position is filled

Duties and Responsibilities:

The self-motivated, energetic, well-organized, and responsible candidate will be responsible for a variety of duties but is not limited to the following:

• Operate as the lead point of contact for any and all matters specific to customers
• Build and maintain strong, long-lasting customer relationships on behalf of the Company
• Collaborate with other teams and departments of the Company in order to meet performance objectives, customers’ needs and create new opportunities
• Perform timely and accurate pickup and delivery of customers’ goods in the area of BC and WA to meet customers’ needs and aims
• Communicate and report clearly the progress of weekly initiatives to General Manager and Director through CRM system and weekly meetings
• Produce monthly sales performance reports and track performance
• Forecast and track key account metrics
• Assist in the attendance of the Company’s trade events and the promotion of the Company’s products and services
• Assist in the development and execution of the marketing strategy
• Other sales related duties assigned by General Manager

Requirements:

• Analytical skills to review client data
• Customer service experience to handle clients and customers from different industries and backgrounds
• Problem-solving abilities to help meet customer challenges
• Organizational ability and attention to details to manage multiple accounts at one time
• Time management and multitasking skills to transition among client accounts easily
• Negotiation skills for creating and setting sales orders
• Knowledge of the most common and most recent industry best practices
• Ability to work independently with minimum supervision
• A post-secondary graduate
• Possession of Class 5 driver license and Canadian Passport
• Exceptional writing, phone and presentation skills in English

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

Please forward resume to: admin@aurorascicorp.com