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Job description:
- Making appointments with clients
- Assisting in follow ups with clients, such as courses trial booking, searching for related resources and programs, registering for programs and courses, searching and applying for volunteer opportunities, etc.
- Mastery skill in English and Mandarin is required. Certain translation in between languages and a certain amount of documentations may be needed.
- Certain visits may be needed such as bringing clients to school visits, accompanying clients for school meetings and interviews and so on, thus driver license and a personal vehicle would be an asset.
- During consulting process, meeting minutes taking and reports organizing may be required.
- Collecting basic information from clients and assisting in filling in basic information and forms
- Assisting all other educational programs when needed
- Being responsible for student support and community outreach, including student volunteer recruitment, retention, follow-up, and monitoring
- Developing/maintaining liaison with community organizations
- Recruiting/placing volunteers
- Researching on volunteer opportunities
- Assisting in the preparation of monthly field trips and volunteer events
- Representing the program professionally in the community
- Providing student support and community outreach to youths
- Promoting volunteer events/opportunities in the database
- Liaison with student volunteers
- Supervising volunteer advocates in the delivery of services. Ensuring volunteers receive appropriate debriefing, consultation and feedback related to their work with organizations.
- Maintaining positive relationships with student volunteers and reporting issues that emerge promptly to the supervisor
- Ensuring the maintenance of volunteer base including attendance records, files, and statistics
- Following up with clients' progress and ensuring the quality of services
- Performing other related duties as directed by supervisor
Qualifications:
- University degree preferred
- Related background in Education sector
- Familiar with Canadian public and/or private high school system
- Knowledge of computers and relevant software application
- Fluent in English and Mandarin
Job Type: Full-time
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